{"id":10590,"date":"2025-11-20T07:56:13","date_gmt":"2025-11-20T07:56:13","guid":{"rendered":"https:\/\/www.kyy.beauty\/?page_id=10590"},"modified":"2026-01-23T09:43:23","modified_gmt":"2026-01-23T09:43:23","slug":"qa","status":"publish","type":"page","link":"https:\/\/www.kyy.beauty\/en\/qa\/","title":{"rendered":"Q&#038;A"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1766372046253 wd-rs-6948b2bec39b6\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\t\t\t<div\n\t\t\t\t\t\tclass=\"wd-el-breadcrumbs wd-wpb wd-rs-6916a31e4837d text-left vc_custom_1763091358322\">\n\t\t\t\t<nav class=\"wd-breadcrumbs\"><a href=\"https:\/\/www.kyy.beauty\/en\/\">Home<\/a><span class=\"wd-delimiter\"><\/span><span class=\"wd-last\">Page<\/span><\/nav>\t\t\t<\/div>   \n\t\t<\/div><\/div><\/div><\/div><div id=\"faq_pc\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1764322638740 wd-rs-69296d49360ff\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_hidden-sm vc_hidden-xs wd-rs-69296baa2ded7\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t\t<div id=\"wd-6929694868a3e\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-6929694868a3e wd-title-color-default wd-title-style-default text-left  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h2 class=\"woodmart-title-container title  wd-font-weight-700 wd-fontsize-l\" >Q&amp;A<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t<div class=\"vc_tta-container\" data-vc-action=\"collapse\"><div class=\"vc_general vc_tta vc_tta-tabs vc_tta-color-white vc_tta-style-classic vc_tta-shape-rounded vc_tta-o-shape-group faq_link vc_tta-tabs-position-left vc_tta-controls-align-left\"><div class=\"vc_tta-tabs-container\"><ul class=\"vc_tta-tabs-list\" role=\"tablist\"><li class=\"vc_tta-tab vc_active\" data-vc-tab role=\"presentation\"><a href=\"#1763628059525-d96c4c40-0599\" data-vc-tabs data-vc-container=\".vc_tta\" role=\"tab\" aria-selected=\"false\" id=\"tab-1763628059525-d96c4c40-0599\"><span class=\"vc_tta-title-text\">Shopping Guide<\/span><\/a><\/li><li class=\"vc_tta-tab\" data-vc-tab role=\"presentation\"><a href=\"#1763691692977-958c895f-08af\" data-vc-tabs data-vc-container=\".vc_tta\" role=\"tab\" aria-selected=\"false\" id=\"tab-1763691692977-958c895f-08af\"><span class=\"vc_tta-title-text\">Membership Guide<\/span><\/a><\/li><li class=\"vc_tta-tab\" data-vc-tab role=\"presentation\"><a href=\"#1763691870858-1ae5a24d-0b7a\" data-vc-tabs data-vc-container=\".vc_tta\" role=\"tab\" aria-selected=\"false\" id=\"tab-1763691870858-1ae5a24d-0b7a\"><span class=\"vc_tta-title-text\">Product Q&amp;A<\/span><\/a><\/li><\/ul><\/div><div class=\"vc_tta-panels-container\"><div class=\"vc_tta-panels\"><div class=\"vc_tta-panel vc_active\" id=\"1763628059525-d96c4c40-0599\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title\"><a href=\"#1763628059525-d96c4c40-0599\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Shopping Guide<\/span><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t\t<div id=\"wd-691fcab8626b8\" class=\"wd-accordion wd-wpb wd-rs-691fcab8626b8  wd-style-simple wd-titles-left wd-opener-pos-right wd-opener-style-plus\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-active font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tOrder Confirmation &amp; Payment Method\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-active wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">1.Order Confirmation : Once you complete the order process, the system will send an \u201cOrder Confirmation Notice\u201d to the email you provided. This notice indicates that your order information has been received by us and does not mean the transaction has been finalized.<br>\nThe transaction is considered finalized once payment is confirmed or the product is ready, at which point an \u201cOrder Confirmation\u201d or \u201cShipping Notice\u201d will be sent.<br>\n2.Payment Method : Bank Transfer<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"1\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tProducts &amp; Pricing\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">1. Product Information : We make every effort to ensure the accuracy of product images, colors, specifications, and prices on our official website and sales platforms. However, due to differences in screen displays, actual colors may vary slightly from the images shown. The actual product shipped shall prevail.<br>\n2. Pricing Policy : All prices listed are in US Dollars (USD). In the event of any pricing errors, we reserve the right to accept or decline the order.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"2\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tShipping &amp; Delivery\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">1.Delivery Time :<br>\nAfter the order is confirmed and payment is verified, the item will be shipped within 5 business days (excluding weekends and public holidays).<br>\nThe shipping period typically takes about 1\u20133 business days after dispatch, but may vary depending on the courier\u2019s circumstances.<br>\nDuring holidays or promotional periods, shipping schedules may be delayed due to high order volumes, and any changes will be announced separately.<br>\n2.Shipping Fee: 2,500 KRW<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"3\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tQ&amp;A\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">If you have any questions regarding your order, please contact us through the channels below. We will assist you promptly.<br>\nCustomer Service Email : service@kyy.beauty<br>\n<span data-olk-copy-source=\"MessageBody\">Customer Service KakaoTalk : ky-beauty<\/span><br>\nCustomer Service Phone Number : 02-2231-1678<br>\nOperating Hours : 10:00 \u2013 19:00<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"4\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tReturn Policy &amp; Process\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>At KYY, we take pride in the quality of our products. If a product does not meet your expectations, we offer the following guarantee policy to ensure a comfortable shopping experience.<\/p>\n<p class=\"translation-block\">1. Reasons Eligible for Return<br>\nIn the following cases, we will gladly assist you with a return.<br>\n(1.)Within 7 days of receiving the product, provided the packaging is intact and the item has not been used.<br>\n(2.)If the product is defective or damaged during shipping (excluding intentional damage).<br>\n(3.)If we shipped the wrong item (e.g., a different product name or color than what you ordered).<\/p>\n<p class=\"translation-block\">2. Return Procedure<br>\n(1.)Submission: Within 7 days of receiving the product, please send the following information to our Customer Service Email.<br>\n(2.)Order number, product name to be returned, reason for return, and supporting photos<br>\n(3.)Review: Our Customer Support team will review your request within 1\u20132 business days and provide instructions for the return process.<br>\n(4.)Shipment: Following the instructions provided, please send the product, purchase receipt (invoice), all components, and the original packaging to the designated address.<br>\n(5.)Refund: Once the returned product is inspected and found to be in good condition, the refund will be processed within 7 business days.<\/p>\n<p class=\"translation-block\">\u26a0\ufe0fImportant Notes<br>\n(1.)Exchanges Not Available : For simple change of mind (no defects) or incorrect shipments, exchanges cannot be processed in the system. (A return followed by a new purchase is required)<br>\n(2.)Exchange for the Same Option : In cases of incorrect shipment or product defects, exchanges are only possible for the same product and color as originally ordered. (The new item must remain unopened and in its original condition)<br>\n(3.)Return Policy : Partial returns are not allowed. The entire order, including any gifts, must be returned.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"5\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tRefund Policy\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">1.Refund Method : Refunds will be issued using the original payment method.<br>\n2.Refund Amount<br>\nThe full amount paid for the product will be refunded.<br>\nReturn Due to Change of Mind (No Defect): Round-trip shipping costs are the customer\u2019s responsibility and may be deducted from the refund amount.<br>\nProduct Defect or Our Responsibility: The full amount, including shipping costs, will be refunded.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"6\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tReasons Returns\/Exchanges Are Not Accepted\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">For the hygiene and safety of all customers, returns are strictly not accepted in the following cases. Thank you for your understanding.<br>\n1.Opened Hygiene Products: Personal hygiene items that have been opened or whose seal has been broken (e.g., lipstick, tint, false eyelashes, foundation, brushes, etc.)<br>\n2.Damaged Products: If the product is soiled, worn, scratched, altered, or has absorbed scents from perfumes\/cosmetics due to customer negligence.<br>\n3.Missing Components: If the packaging is incomplete or any accessories or the purchase receipt are missing when returning the product.<br>\n4.Elapsed Period: If the return period (7 days) has passed.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/div><\/div><div class=\"vc_tta-panel\" id=\"1763691692977-958c895f-08af\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title\"><a href=\"#1763691692977-958c895f-08af\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Membership Guide<\/span><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t\t<div id=\"wd-691fcab8626b8\" class=\"wd-accordion wd-wpb wd-rs-691fcab8626b8  wd-style-simple wd-titles-left wd-opener-pos-right wd-opener-style-plus\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-active font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tHow do I become a member? What are the benefits?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-active wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Thank you for joining us! You can become a member simply by registering on our official website.\nWe offer exclusive benefits such as Birthday Gifts, First-Purchase Gifts, Member-Only Prices, and the latest event updates from time to time. Don't miss out!<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"1\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tPoints &amp; Rewards Usage Guide\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">1.Membership points (rewards) provided on this site are non-cash benefits. They can only be used within this platform and cannot be exchanged for cash or transferred to others.<br>\n2.The issuance, usage, validity period, and accrual rate of points are determined according to our marketing policies and membership tier system. We reserve the right to modify or terminate these at any time.<br>\n3.If a member violates the Terms of Service, withdraws, or has their account suspended, any unused points will be automatically forfeited, and no compensation can be claimed.<br>\n4.Using points is considered as acknowledgment and acceptance of this site's .<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"2\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tVirtual Points &amp; Rewards System Terms and Conditions\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">Article 1 | Nature and Definition<br>\n1. Points, shopping credits, or other virtual rewards provided by this site (hereinafter referred to as \"Points\") are non-cash rewards provided for marketing activities or member purchases.<br>\n2. Points have no cash value and cannot be cashed out, transferred, used to offset cash directly (outside of specified rules), or transferred to other accounts.<\/p>\n<p class=\"translation-block\">Article 2 | Issuance and Usage<br>\n1. The issuance, accumulation, usage methods, redemption limits, and validity periods of points are subject to this site's marketing strategies and system settings.<br>\n2. This site reserves the right to modify, suspend, or terminate the points system at any time. Such changes shall be subject to website announcements without separate individual notices.<br>\n3. Once used, points cannot be returned, refunded, or transferred.<\/p>\n<p class=\"translation-block\">Article 3 | Abnormalities and Violations<br>\n1. If a member is found to have obtained or used points through improper means, this site reserves the right to cancel the member's points and account eligibility, and reserves the right to take legal action.<br>\n2. This site is not liable for compensation for point expiration caused by account suspension, deletion, or withdrawal of membership.<\/p>\n<p class=\"translation-block\">Article 4 | Validity and Ownership<br>\n1. The validity period of points is calculated from the date of issuance. Points will automatically expire upon the due date.<br>\n2. Upon expiration of validity, termination of the system, or loss of membership, remaining points will automatically become void and cannot be refunded.<\/p>\n<p class=\"translation-block\">Article 5 | Amendments and Consent<br>\n1. This site may amend these Terms at any time. Amendments will be effective immediately upon announcement on the official website or Member Center.<br>\n2. Participation, usage, or continued accumulation of points by members constitutes reading and agreement to these Terms and any subsequent amendments.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/div><\/div><div class=\"vc_tta-panel\" id=\"1763691870858-1ae5a24d-0b7a\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title\"><a href=\"#1763691870858-1ae5a24d-0b7a\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Product Q&amp;A<\/span><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t\t<div id=\"wd-691fcab8626b8\" class=\"wd-accordion wd-wpb wd-rs-691fcab8626b8  wd-style-simple wd-titles-left wd-opener-pos-right wd-opener-style-plus\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-active font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tI'm worried about color differences. What should I do?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-active wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">We completely understand your concern! We strive to capture product images under professional lighting to ensure accuracy. However, due to different display settings on computers and mobile devices, slight color variations may occur.<br>\nHelpful Tip: We recommend searching our official social media channels for swatch reviews. Referring to real user experiences and photos can provide a more accurate reference!<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"1\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat is the shelf life of the products?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">We ensure that all shipped products have ample shelf life remaining. You can also find the specific expiration date printed on the product packaging.<br>\nDid you know? Unopened makeup typically has a shelf life of 3 years. Once opened, please refer to the \"Period After Opening\" (PAO) symbol (e.g., 6M, 12M) on the product and use it within that timeframe to ensure the best quality and skin health.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"2\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tAre the product ingredients safety tested?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Please rest assured! All KYY products strictly adhere to cosmetic hygiene management standards and have passed relevant safety tests. We are dedicated to providing you with a safe and worry-free beauty experience.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"3\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat should I do if I receive a defective or incorrect item?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>We sincerely apologize if this happens! Please contact our customer service within 7 days of receiving your order. Be sure to provide your Order Number and photos or videos of the issue, and we will immediately process a replacement or refund for you.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"4\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tMy product was accidentally damaged. Do you offer repair services?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>We are sorry to hear that your product was damaged. As makeup packaging often involves delicate compacts or glass materials, we currently do not offer repair services. We recommend handling your products with care during daily use and travel to avoid damage.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"faq_mb\" class=\"vc_row wpb_row vc_row-fluid wd-rs-692d0ac9ed777\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_hidden-lg vc_hidden-md wd-rs-69296bb5ad838\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t\t<div id=\"wd-6929694868a3e\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-6929694868a3e wd-title-color-default wd-title-style-default text-left  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h2 class=\"woodmart-title-container title  wd-font-weight-700 wd-fontsize-l\" >Q&amp;A<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t<div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1764560388266 wd-rs-692d0dfc6d6e4\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\t\t<div id=\"wd-692d13b6a8e55\" class=\"wd-text-block wd-wpb reset-last-child inline-element wd-rs-692d13b6a8e55 text-left wd-font-weight-400 wd-fontsize-custom vc_custom_1764561853173\">\n\t\t\t<p>Shopping Guide<\/p>\n\t\t<\/div>\n\t\t\n\t\t<div id=\"wd-692d135b88527\" class=\"wd-accordion wd-wpb wd-rs-692d135b88527 vc_custom_1764561763200 wd-style-simple wd-titles-left wd-opener-pos-right wd-opener-style-plus\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-active font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tOrder Confirmation &amp; Payment Method\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-active wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">1.Order Confirmation : Once you complete the order process, the system will send an \u201cOrder Confirmation Notice\u201d to the email you provided. This notice indicates that your order information has been received by us and does not mean the transaction has been finalized.<br>\nThe transaction is considered finalized once payment is confirmed or the product is ready, at which point an \u201cOrder Confirmation\u201d or \u201cShipping Notice\u201d will be sent.<br>\n2.Payment Method : Bank Transfer<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"1\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tProducts &amp; Pricing\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">1. Product Information : We make every effort to ensure the accuracy of product images, colors, specifications, and prices on our official website and sales platforms. However, due to differences in screen displays, actual colors may vary slightly from the images shown. The actual product shipped shall prevail.<br>\n2. Pricing Policy : All prices listed are in US Dollars (USD). In the event of any pricing errors, we reserve the right to accept or decline the order.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"2\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tShipping &amp; Delivery\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">1.Delivery Time :<br>\nAfter the order is confirmed and payment is verified, the item will be shipped within 5 business days (excluding weekends and public holidays).<br>\nThe shipping period typically takes about 1\u20133 business days after dispatch, but may vary depending on the courier\u2019s circumstances.<br>\nDuring holidays or promotional periods, shipping schedules may be delayed due to high order volumes, and any changes will be announced separately.<br>\n2.Shipping Fee: 2,500 KRW<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"3\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tQ&amp;A\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">If you have any questions regarding your order, please contact us through the channels below. We will assist you promptly.<br>\nCustomer Service Email : service@kyy.beauty<br>\n<span data-olk-copy-source=\"MessageBody\">Customer Service KakaoTalk : ky-beauty<\/span><br>\nCustomer Service Phone Number : 02-2231-1678<br>\nOperating Hours : 10:00 \u2013 19:00<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"4\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tReturn Policy &amp; Process\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>At KYY, we take pride in the quality of our products. If a product does not meet your expectations, we offer the following guarantee policy to ensure a comfortable shopping experience.<\/p>\n<p class=\"translation-block\">1. Reasons Eligible for Return<br>\nIn the following cases, we will gladly assist you with a return.<br>\n(1.)Within 7 days of receiving the product, provided the packaging is intact and the item has not been used.<br>\n(2.)If the product is defective or damaged during shipping (excluding intentional damage).<br>\n(3.)If we shipped the wrong item (e.g., a different product name or color than what you ordered).<\/p>\n<p class=\"translation-block\">2. Return Procedure<br>\n(1.)Submission: Within 7 days of receiving the product, please send the following information to our Customer Service Email.<br>\n(2.)Order number, product name to be returned, reason for return, and supporting photos<br>\n(3.)Review: Our Customer Support team will review your request within 1\u20132 business days and provide instructions for the return process.<br>\n(4.)Shipment: Following the instructions provided, please send the product, purchase receipt (invoice), all components, and the original packaging to the designated address.<br>\n(5.)Refund: Once the returned product is inspected and found to be in good condition, the refund will be processed within 7 business days.<\/p>\n<p class=\"translation-block\">\u26a0\ufe0fImportant Notes<br>\n(1.)Exchanges Not Available : For simple change of mind (no defects) or incorrect shipments, exchanges cannot be processed in the system. (A return followed by a new purchase is required)<br>\n(2.)Exchange for the Same Option : In cases of incorrect shipment or product defects, exchanges are only possible for the same product and color as originally ordered. (The new item must remain unopened and in its original condition)<br>\n(3.)Return Policy : Partial returns are not allowed. The entire order, including any gifts, must be returned.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"5\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tRefund Policy\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"5\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">1.Refund Method : Refunds will be issued using the original payment method.<br>\n2.Refund Amount<br>\nThe full amount paid for the product will be refunded.<br>\nReturn Due to Change of Mind (No Defect): Round-trip shipping costs are the customer\u2019s responsibility and may be deducted from the refund amount.<br>\nProduct Defect or Our Responsibility: The full amount, including shipping costs, will be refunded.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"6\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tReasons Returns\/Exchanges Are Not Accepted\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"6\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">For the hygiene and safety of all customers, returns are strictly not accepted in the following cases. Thank you for your understanding.<br>\n1.Opened Hygiene Products: Personal hygiene items that have been opened or whose seal has been broken (e.g., lipstick, tint, false eyelashes, foundation, brushes, etc.)<br>\n2.Damaged Products: If the product is soiled, worn, scratched, altered, or has absorbed scents from perfumes\/cosmetics due to customer negligence.<br>\n3.Missing Components: If the packaging is incomplete or any accessories or the purchase receipt are missing when returning the product.<br>\n4.Elapsed Period: If the return period (7 days) has passed.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1764560398594 wd-rs-692d0e0758b91\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\t\t<div id=\"wd-692d13c08a957\" class=\"wd-text-block wd-wpb reset-last-child inline-element wd-rs-692d13c08a957 text-left wd-font-weight-400 wd-fontsize-custom vc_custom_1764561861796\">\n\t\t\t<p>Membership Guide<\/p>\n\t\t<\/div>\n\t\t\n\t\t<div id=\"wd-692d13668a22d\" class=\"wd-accordion wd-wpb wd-rs-692d13668a22d  wd-style-simple wd-titles-left wd-opener-pos-right wd-opener-style-plus\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-active font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tHow do I become a member? What are the benefits?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-active wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Thank you for joining us! You can become a member simply by registering on our official website.\nWe offer exclusive benefits such as Birthday Gifts, First-Purchase Gifts, Member-Only Prices, and the latest event updates from time to time. Don't miss out!<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"1\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tPoints &amp; Rewards Usage Guide\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">1.Membership points (rewards) provided on this site are non-cash benefits. They can only be used within this platform and cannot be exchanged for cash or transferred to others.<br>\n2.The issuance, usage, validity period, and accrual rate of points are determined according to our marketing policies and membership tier system. We reserve the right to modify or terminate these at any time.<br>\n3.If a member violates the Terms of Service, withdraws, or has their account suspended, any unused points will be automatically forfeited, and no compensation can be claimed.<br>\n4.Using points is considered as acknowledgment and acceptance of this site's .<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"2\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tVirtual Points &amp; Rewards System Terms and Conditions\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">Article 1 | Nature and Definition<br>\n1. Points, shopping credits, or other virtual rewards provided by this site (hereinafter referred to as \"Points\") are non-cash rewards provided for marketing activities or member purchases.<br>\n2. Points have no cash value and cannot be cashed out, transferred, used to offset cash directly (outside of specified rules), or transferred to other accounts.<\/p>\n<p class=\"translation-block\">Article 2 | Issuance and Usage<br>\n1. The issuance, accumulation, usage methods, redemption limits, and validity periods of points are subject to this site's marketing strategies and system settings.<br>\n2. This site reserves the right to modify, suspend, or terminate the points system at any time. Such changes shall be subject to website announcements without separate individual notices.<br>\n3. Once used, points cannot be returned, refunded, or transferred.<\/p>\n<p class=\"translation-block\">Article 3 | Abnormalities and Violations<br>\n1. If a member is found to have obtained or used points through improper means, this site reserves the right to cancel the member's points and account eligibility, and reserves the right to take legal action.<br>\n2. This site is not liable for compensation for point expiration caused by account suspension, deletion, or withdrawal of membership.<\/p>\n<p class=\"translation-block\">Article 4 | Validity and Ownership<br>\n1. The validity period of points is calculated from the date of issuance. Points will automatically expire upon the due date.<br>\n2. Upon expiration of validity, termination of the system, or loss of membership, remaining points will automatically become void and cannot be refunded.<\/p>\n<p class=\"translation-block\">Article 5 | Amendments and Consent<br>\n1. This site may amend these Terms at any time. Amendments will be effective immediately upon announcement on the official website or Member Center.<br>\n2. Participation, usage, or continued accumulation of points by members constitutes reading and agreement to these Terms and any subsequent amendments.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid vc_custom_1764560409534 wd-rs-692d0e124bc6e\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\t\t<div id=\"wd-692d13c96fe9c\" class=\"wd-text-block wd-wpb reset-last-child inline-element wd-rs-692d13c96fe9c text-left wd-font-weight-400 wd-fontsize-custom vc_custom_1764561870522\">\n\t\t\t<p>Product Q&amp;A<\/p>\n\t\t<\/div>\n\t\t\n\t\t<div id=\"wd-692d136e60c31\" class=\"wd-accordion wd-wpb wd-rs-692d136e60c31  wd-style-simple wd-titles-left wd-opener-pos-right wd-opener-style-plus\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-active font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tI'm worried about color differences. What should I do?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-active wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">We completely understand your concern! We strive to capture product images under professional lighting to ensure accuracy. However, due to different display settings on computers and mobile devices, slight color variations may occur.<br>\nHelpful Tip: We recommend searching our official social media channels for swatch reviews. Referring to real user experiences and photos can provide a more accurate reference!<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"1\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat is the shelf life of the products?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">We ensure that all shipped products have ample shelf life remaining. You can also find the specific expiration date printed on the product packaging.<br>\nDid you know? Unopened makeup typically has a shelf life of 3 years. Once opened, please refer to the \"Period After Opening\" (PAO) symbol (e.g., 6M, 12M) on the product and use it within that timeframe to ensure the best quality and skin health.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"2\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tAre the product ingredients safety tested?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Please rest assured! All KYY products strictly adhere to cosmetic hygiene management standards and have passed relevant safety tests. We are dedicated to providing you with a safe and worry-free beauty experience.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"3\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat should I do if I receive a defective or incorrect item?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>We sincerely apologize if this happens! Please contact our customer service within 7 days of receiving your order. Be sure to provide your Order Number and photos or videos of the issue, and we will immediately process a replacement or refund for you.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title font-primary wd-fontsize-s wd-font-weight-700\" data-accordion-index=\"4\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tMy product was accidentally damaged. Do you offer repair services?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-fontsize-custom wd-font-weight-400\" data-accordion-index=\"4\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>We are sorry to hear that your product was damaged. As makeup packaging often involves delicate compacts or glass materials, we currently do not offer repair services. We recommend handling your products with care during daily use and travel to avoid damage.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"HomePage Q&amp;A \uc1fc\ud551 \uc548\ub0b4\ud68c\uc6d0 \uc548\ub0b4\uc0c1\ud488 Q&amp;A\uc1fc\ud551 \uc548\ub0b4 \uc8fc\ubb38 \ud655\uc778 \ubc0f \uacb0\uc81c 1.\uc8fc\ubb38 \ud655\uc778: \uc8fc\ubb38 \uc808\ucc28\ub97c \uc644\ub8cc\ud558\uc2dc\uba74 \uc2dc\uc2a4\ud15c\uc5d0\uc11c \uc785\ub825\ud558\uc2e0 \uc774\uba54\uc77c\ub85c '\uc8fc\ubb38","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10590","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.kyy.beauty\/en\/wp-json\/wp\/v2\/pages\/10590","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kyy.beauty\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kyy.beauty\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kyy.beauty\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kyy.beauty\/en\/wp-json\/wp\/v2\/comments?post=10590"}],"version-history":[{"count":14,"href":"https:\/\/www.kyy.beauty\/en\/wp-json\/wp\/v2\/pages\/10590\/revisions"}],"predecessor-version":[{"id":10973,"href":"https:\/\/www.kyy.beauty\/en\/wp-json\/wp\/v2\/pages\/10590\/revisions\/10973"}],"wp:attachment":[{"href":"https:\/\/www.kyy.beauty\/en\/wp-json\/wp\/v2\/media?parent=10590"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}